Haven
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Troubleshooting → Compass on a phone

The Haven extension is not working on my iPhone

Safari asks for permission per site, and it offers an option that looks cautious and lapses silently. That option is the usual answer.

What is probably going on

Most likely

Permission was granted as "Allow for One Day". It reads as the careful choice and then quietly expires, leaving Haven present and silent — which looks exactly like a broken extension.

Applies to: ios
Check this firstOpen the Haven extension's popup in Safari. It says whether Haven is permitted on this site, and it distinguishes that from having no verdict.
  1. Tap the extensions button in Safari's address bar → Haven → Always Allow on This Website.
  2. Better: Settings → Apps → Safari → Extensions → Haven → set the permission to Allow for all websites.
Cause 2

The extension is installed with Compass but never enabled. iOS ships it inside the app and leaves the switch to you.

Applies to: ios
Check this firstSettings → Apps → Safari → Extensions. If Haven is listed but off, this is you.
  1. Turn it on, then set its site permission.
Cause 3

You are browsing in an app rather than in Safari. A Safari extension only reaches Safari.

Check this firstThe page opened inside another app's built-in browser.
  1. Open the link in Safari — most in-app browsers have a "Open in Safari" item in their share menu.

What Haven cannot fix here

Stated plainly, because a product that hides its edges is how you end up trusting a surface nobody is covering.

Wanting a filtering browser inside Compass on iPhone the way Android has one.iOS does not permit a third-party browser engine, so there is deliberately no Shop tab on iPhone. Safari takes extensions instead, which is the better door of the two — it is the browser people already use.

Next door to this

Shopping in Compass shows no trust cards

Still stuck?

Two doors, and neither of them is a queue you never hear back from.

Report this — it did not work Have a technician do it with you

Last checked 2026-08. Nothing on this page was written by a model — a made-up menu path is worse than no instruction at all, and this is the page somebody reads when they are already stuck.